Privacy policy

(GDPR)

Data Protection

We respect each individual’s right to privacy and the protection of personal data. Ensuring maximum security when handling your personal data and protecting it is a standard practice in our company.

To ensure the protection of all personal data that we encounter during our work, we have implemented measures in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation, also known as “GDPR”). Additionally, all these measures comply with Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments and Additions to Certain Acts, as amended (hereinafter referred to as the “Personal Data Protection Act”).

“Data Protection” provides you with all the necessary information about the reasons and methods for processing personal data, the ways of handling personal data, and the rights granted to you by law in relation to the processing of personal data.

  1. Who is the Controller of Your Personal Data:

The controller of personal data is the company VERVEON, s.r.o., located at Trinásta 11553/19, 831 01 Bratislava – Nové Mesto, ID: 56 326 998, registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No. 179296/B.

You can exercise your rights at this email address: contact@veriperi.eu.

  1. Personal Data We Process:

We only work with personal data that allows us to provide services within the scope of our activities, meaning processing customer orders in terms of administration and delivery, ensuring we meet our legal obligations, and also protecting our legitimate interests.

We process your personal data in the following scope:
a) Name and surname,
b) Address, or delivery address,
c) Phone contact,
d) Email contact,
e) IP address,
f) Function or job position, if you are acting on behalf of a legal entity.

  1. Purposes for Which We Process Personal Data:

We process customers personal data for the purpose of providing goods and services within the scope of our activities. The individual purposes are characterized as follows:

Processing Data Based on Contract Performance

We process personal data for the purpose of concluding a contract between the customer, acting as the purchaser, and us, as the supplier, when using our services. In this case, personal data is processed only to the extent necessary to conclude and perform the relevant contract. This primarily involves fulfilling the subject of the contract, customer support, contract management, and participant records.

For this purpose, providing personal data by the customer is voluntary but necessary for the successful conclusion and subsequent performance of the contract. Without this data, we would not be able to conclude the contract with the client and fulfill the obligations and rights arising from it.

Legal basis for personal data processing: According to Article 6(1)(b) of the General Data Protection Regulation, processing is necessary for the performance of a contract to which the buyer is a party, and according to Article 6(1)(f) of the General Data Protection Regulation, processing is necessary for the purposes of the legitimate interests pursued by the controller.

Processing Data for Marketing Purposes

If we have obtained consent from clients for this purpose, we also process personal data for marketing purposes.

Marketing mainly includes the following activities:

  • Offering products and services of VERVEON s.r.o. Based on customer consent, offers can be sent electronically, primarily via emails or messages on social networks, if this form is more acceptable to you.
  • Sending informational emails containing business offers, articles, and information related to the activities of VERVEON s.r.o.

Consent provided for marketing purposes is voluntary. However, it is necessary for us to send you offers of VERVEON s.r.o. services. Without consent, we cannot provide individual offers of goods and services. You can withdraw your consent at any time by email at: contact@veriperi.eu.


  1. Use of Cookies

    1. COOKIES

Cookies are small text files stored on your computer or mobile device after visiting our website. These files allow us to remember your previous activities and settings, such as login details, preferred language, font size, or visual preferences of the websites for a certain period, so you do not have to configure these settings again during future visits. Cookies consist of information that a web server sends and stores in your web browser. This data is then sent back to the server on each visit, allowing the server to identify and track your browser. The cookies used fall into the category of so-called technical cookies, which are necessary to monitor data flow to tailor our website to user needs. The processing of the above-mentioned data is done using cookies, IP addresses, and other technical tools.

When accessing our website, you have the option to accept the use of cookies through a consent button. If you do not consent or deactivate cookies, your ability to access our sites remains unchanged as if you had consented; however, data collection will be less accurate, affecting our ability to optimize the website. We also notify you that if you accept the use of cookies, you can remove them from your browser at any time. In such cases, we will ask you to consent to their use again during your next visit.

For more information on how to manage cookie settings or disable cookies in commonly used web browsers, visit:

  1. PURPOSE OF COOKIES

Cookies are used for various purposes, ranging from ensuring the functionality of websites, enabling customization and personalization of websites, conducting statistical analyses of user behavior on websites, to targeting advertisements to website users.

  1. TYPES AND CATEGORIES OF COOKIES
  • By Duration: Cookies are classified into session cookies (temporary) and persistent cookies (long-term).
    • Session cookies are activated when you open the website and are automatically deleted when you leave the website.
    • Persistent cookies remain stored on the user’s device for the time specified in the cookies.
  • By Origin: Cookies are distinguished as “first-party cookies” and “third-party cookies.”
    • First-party cookies are created by the website you are visiting, and only that website can read (recognize) this type of cookie.
    • Third-party cookies are created by third parties (entities) and are stored on the user’s device by websites other than the ones currently being viewed. These cookies can track users across all websites where they are stored, allowing third parties to analyze and evaluate user behavior.
  • By Function: Cookies are classified as strictly necessary, essential cookies, analytical, conversion, remarketing, and tracking.
    • Strictly necessary cookies are essential for the functioning of websites. The use of these cookies does not require user consent.
    • Analytical cookies collect anonymous information about how users use websites, such as which subpages are visited most frequently and what content users are interested in.
    • Conversion cookies are used to analyze the performance of sales channels.
    • Remarketing cookies are used for targeting and personalizing advertisements.
    • Tracking cookies help analyze the performance of various sales channels in combination with conversion cookies.
  1. COOKIES USED ON OUR WEBSITES

The table below describes the cookies used on our websites:

NameValidityType
AdwordsTracking, Conversion, RemarketingPersistent
FacebookTracking, Conversion, RemarketingPersistent
Google/Universal Analytics (_ga, cid, utmv, utmz, utma, utmb, utmc)Tracking, AnalyticalPersistent
SklikConversion, Remarketing30 days, max 540 days

We also use Google Analytics to analyze the use of our websites, which collects data on how our sites are used with the help of cookies. You can find the Google privacy policy that governs the processing of this data at: [https://policies.google.com/privacy].

 

  1. Duration of Data Storage:

Until the fulfillment of the purchase contract and after its fulfillment, at the latest for the duration of the warranty periods and limitation periods for asserting mutual claims arising from or created on the basis of this contract. Personal data obtained with consent is processed until the customer withdraws consent, meaning during the period when the customer is interested in fulfilling the purpose of their processing, such as receiving a newsletter.

After the expiration of the mentioned period, personal data will be deleted, except for data that can still be processed under generally binding legal regulations to defend our legal claims, for a maximum of 10 years.

  1. Personal Data Collection:
  • Directly from the client during the conclusion of the contract, its duration, and fulfillment.
  • Directly from the client who has given consent to receive informational emails.
  • From third parties to whom the client has provided consent for transfer.
  1. Withdrawal of Consent to Data Processing for Marketing Purposes:

Consent to use personal data for marketing purposes is based on a voluntary basis, and therefore the client can withdraw it at any time. If the client no longer wishes to receive offers from us, they can notify us by email at contact@veriperi.eu.

Withdrawal Requirements:

Please provide your name, surname, and email address.

Please indicate that you no longer wish for us to use your personal data for marketing purposes. You can withdraw consent either generally (applicable to all marketing activities) or specify which particular marketing activities you wish to exclude from using your data.

Address your withdrawal to VERVEON, s.r.o.
Withdrawal of consent can be sent by email to: contact@veriperi.eu

  1. Client Rights Related to Personal Data Processing

In relation to the processing of your personal data, the client has the right to exercise the following rights:

  • Providing Information on Data Processing: This includes information on the processing of personal data, particularly:
    • Identification and contact information of the controller,
    • Processing purposes,
    • Categories of processed data,
    • Information about recipients or categories of recipients of data,
    • Data on the transfer of personal data to third countries,
    • Data retention periods,
    • Authorized controllers,
    • Overview of your rights,
    • Possibility to contact the Office for Personal Data Protection,
    • The origin of the processed personal data,
    • Information on whether and how automated decision-making and profiling are performed.
  • Right to Access Data:
    • The customer has the right to know whether their personal data is being processed or not. If processed, they have the right to access information about the processing purposes, data categories involved, recipients, and data retention periods.
    • They also have the right to be informed about their rights and the possibility to lodge a complaint with the Office for Personal Data Protection.
    • They have the right to obtain information about the origin of personal data, whether automated decision-making and profiling occur, and the safeguards during data transfers to third countries or international organizations.
    • They have the right to receive a copy of their processed personal data.
  • Right to Rectification:
    In case of changes to customer data, resulting in VERVEON, s.r.o. processing outdated or inaccurate personal data, we can be informed to rectify the data accordingly.
  • Right to Erasure (Right to be Forgotten):
    We are legally obligated to erase personal data upon customer request in cases prescribed by legal regulations. When exercising the right to erasure, we are required to assess whether all legal conditions necessary for data deletion are met. However, there are certain situations where legal regulations require us to continue to retain and archive personal data for a legally specified period, even if the customer requests their deletion.
  • Right to Restrict Processing:
    You have the option to exercise the right to restrict processing if you wish us to process your provided personal data only for essential legal reasons, or if you request that we temporarily block your data.
  • Right to Data Portability:
    Upon a customer request to transfer their personal data to another company in an appropriate format, we can do so, provided that no legal or other significant obstacles prevent us.
  • Right to Object to Automated Individual Decision-Making:
    The customer has the opportunity to object to automated decision-making.
    If a customer believes that their personal data is being processed contrary to their privacy or in violation of applicable legal regulations, we encourage them to contact us with a request to rectify or explain this situation.
  • Right to Contact the Office for Personal Data Protection:
    If you believe that your personal data is being processed in violation of applicable legal regulations, you have the right to file a complaint with the supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred, if you believe that the processing of personal data concerning you is in violation of the regulation. The supervisory authority in the Slovak Republic is: The Office for Personal Data Protection of the Slovak Republic, located at Hraničná 12, 820 07 Bratislava 27, Slovak Republic, website: https://dataprotection.gov.sk/uoou/, email: statny.dozor@pdp.gov.sk.

 

Exercise of Rights

The right to the protection of personal data provided to VERVEON, s.r.o. can be exercised at the email address: contact@veriperi.eu.

In principle, we provide a response free of charge. In cases where a request is unreasonable or repetitive, we have the right to charge an appropriate fee, considering the administrative costs associated with providing information.

  1. Access to Customer Personal Data:

Consent to the processing of personal data is given by the client to VERVEON, s.r.o., which has access to personal data as a controller. Access to personal data is primarily granted to the employees of VERVEON, s.r.o.

Personal data may also be disclosed to contracted intermediaries (e.g., e-shop administrators, programmers, delivery companies, and accounting services).
Intermediaries are also bound to comply with data protection rules, including confidentiality, which meets the requirements of applicable legislation in the Slovak Republic.

 

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